Furnace in McMurray, PA

3 Reasons Not to Buy a Furnace from a Big Box Store

November 15, 2024

Big-box stores in McMurray, PA may offer great deals on various items, but you should probably avoid buying a furnace from them. Enlisting the assistance of a locally owned HVAC company can ensure that you invest in the right furnace for your home and that they will install it properly. Here are a few reasons not to purchase your furnace from a big-box store.

1. A Furnace Needs to Meet Your Individual Needs

Employees at major retail stores may only have a general understanding of the benefits of different furnaces. In comparison, technicians with extensive experience in the HVAC field can help you narrow down your options while considering the size and layout of your home.

They’ll advise you about efficiency preferences, as well as discuss whether you’d prefer a single-stage, multi-stage or modulating furnace. The conversation you can have with a technician at our HVAC company can go more in-depth, and only after inspecting your home will that technician have a recommendation for a furnace model.

2. Installation Services

Big-box stores usually don’t have their own installation team. Instead, they contract that work out to other companies you might not have a chance to vet.

When you work directly with a local HVAC company, you’ll know exactly who will arrive at your home to deliver and install the furnace. You can feel confident knowing these technicians have the necessary licensure and experience to complete the job correctly.

3. Customer Support

Major retailers can be helpful, but they probably don’t answer their phones or check their messages outside business hours. Plus, they likely won’t have staff members ready to repair your HVAC system if an emergency arises. In contrast, Bruno Plumbing & Heating offers 24/7 emergency services, along with punctual tune-ups and repair services.

You might feel tempted to shop for a furnace from a big-box store, but you might not get what you need. If you’d like help with your furnace installation from a quality local HVAC company, call Bruno Plumbing & Heating in McMurray, PA.

Image provided by iStock

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